The NSW Digital Driver Licence is the digital version of the NSW Driver Licence available through the Service NSW app.
For all driver licence holders, the NSW Digital Driver Licence has the same legal status as the plastic driver licence in NSW and is accepted more broadly interstate. It’s optional, doesn’t replace the plastic card and is available at no additional cost. There are conditions for using the digital driver licence that holders need to know about.
The NSW Digital Driver Licence is accepted by most pubs and clubs, and NSW Police.
It’s illegal to access your Digital Driver Licence when driving, including when stationary, unless you’re asked to do so by a police officer. Penalties apply. Visit the Centre for Road Safety for more information.
Benefits
Updates are in real time, so you no longer have to wait for a new plastic card to be posted when your licence is renewed or if you change your details.
It works offline and can be viewed when you have no data coverage, as long as you stay logged in to the Service NSW app.
Your licence information is protected by the security on your phone (PIN, fingerprint, facial recognition) as well as the security of the Service NSW app.
Conditions
It doesn't replace your plastic card, so we recommend you still carry your card as a backup while venues get used to seeing and accepting the digital driver licence as identification.
Ensure your phone screen isn't cracked and your phone is charged. Carry your plastic card if you plan to travel overseas or interstate and as a backup to your digital driver licence.
Get the NSW Digital Driver Licence
To get your digital driver licence:
Download the latest version of the Service NSW app to your smartphone.
Log into the app with your MyServiceNSW Account details and follow the prompts.
The Service NSW app will walk you through the process to access your digital driver licence.
If you have any issues getting your digital driver licence, call us on 13 77 88 or visit a Service NSW Centre.
the woman holds up her phone facing the police officer and we see the police officer holding his mobile, which is facing hers. The police officer is scanning her Digital Driver Licence. Their phones are about a hands length away.
Who accepts it
More industries and businesses can now accept the NSW Digital Driver Licence as evidence of permission to drive, proof of age and identity.
They will visually check the features or scan the QR code to confirm its validity.
licensed venues such as bars, pubs, nightclubs and restaurants
hotels
supermarkets
petrol stations
convenience stores
tobacco retailers
pharmacies
pawnbrokers/second-hand dealers.
Important to know
You don’t need to hand over your device to the licence checker. If a licence checker is struggling to view your digital driver licence, adjust the tilt of your device or turn up your brightness settings.
Registered clubs
As a member, guest or visitor you can use the digital driver licence to sign in to selected registered clubs by scanning the venue’s QR code upon entry.
Your security and privacy
To ensure the security and privacy of licence holders, we've built strong partnerships with cyber security and identity theft experts. This has resulted in comprehensive security measures to protect your information and identity at all times, similar to those used for internet banking. For more information, see Privacy and digital licences and credentials.
Lost your phone
If you lose your smartphone, your digital driver licence is protected by your phone’s PIN, your Service NSW app PIN and, if available, your touch ID.
Report your lost phone immediately to PoliceLink on 131 444 or create a Police report online.
Connecting to the correct licence
For security and privacy reasons, your MyServiceNSW Account is for you only. Your account can only be connected to one licence.
If you’re seeing someone else’s licence, such as your partner’s, it’s because their information has been added to your account.
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