Use these tips to help find content on ATO website quickly and easily
Keep it simple – don't
include common words such as ‘the’ and ‘it’ in your search.
One word says it all –
variants of many words are included in your search results. For example, a
search for “apply” will return results containing “applies”, “applying” and
“application”.
In any case – search is
not case sensitive.
Smart search terms get
better results
Use a word or a phrase –
whichever fits best.
General terms return
general information – searching for “tax” will give you more results than
searching for “capital gains tax”.
Specific terms return
specific information – searching for “capital gains tax” will give you fewer
results than searching for “tax”.
Choose words carefully – if you’re looking to invest in real estate, try
different searches, like “buy a house”, “rental property” or “investment
property”.
Check your search term in
the A to Z list – this list provides key content in alphabetical order to help
you identify the best term to use in your search.
Look for search
suggestions as they drop down – these are popular words and phrases other people have used to search our website.
Look for content
suggestions – these appear for popular content items after the search
suggestions, under the heading “Take me straight to …”.
Other smart ways to
search
Use a NAT number or Quick
Code (QC) – we put NAT numbers on our print documents and QC numbers on our web
pages. You can type these directly into the search area when looking for a form
or document. For example, you can search “NAT 1006” for the Fortnightly tax
table or “QC 16161” for the Tax file number declaration.
Filter results to your
circumstances – use the tabs next to “All” to quickly find tools &
calculators, rates & codes, forms & publications, or legal database
results related to your search.
Advanced search for ABN,
forms, calculators, tax tables, media releases and order publications – if you
search for one of these terms, an advanced search box will pop up to help you
find exactly what you are looking for.
Still no luck? Try
these smart strategies
Correct spelling – make
sure you have spelt all search terms correctly.
Try different search
terms – is there another way to describe the information you are searching for?
Try more general search
terms – taking a step back can sometimes help clarify your search.
Check the breadcrumbs –
at the end of each search result is a “breadcrumb trail” which can help you work
out if the document is the one you need. For example, a search for “income tax
return” might give you a breadcrumb trail of “forms” or
“business/yearly-reports-and-returns” or
“non-profit/tax-statements-and-returns”.
Use bookmarks – if you
know you’ll be using a specific page or form regularly you can add a bookmark,
which will take you directly to the same page each time
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